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Transitions

Written by Claire Montanaro.

When I planned and launched my new website, I knew there might be teething problems during the transition from the old system to the new - and so it has proved to be. My website team (Headweb) has been wonderful, and between us all we tested and re-tested the technology, but despite all our efforts there has been a glitch. 

I discovered last night that there is a problem in placing orders through our Store - and I am so very sorry to those people who have been inconvenienced. 

We have identified the likely cause of the problem, and it should be resolved very soon. Do please send me an e-mail if you need something urgently, and we will deal with it at once, but hopefully all will be well within hours.


So, glitches in the transition from the old to the new...... why does that sound so familiar, and so apposite, for us all?

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